TERMS OF SERVICE
Last updated: February 1, 2026
1. AGREEMENT
By using HyplexServers, you agree to be bound by these Terms of Service. If you do not agree to these terms, do not use our services. These terms apply to all users, including visitors, registered users, and paying customers.
2. SERVICES
HyplexServers provides high-performance dedicated server hosting, including virtual private servers, dedicated hardware, storage solutions, networking, DDoS protection, and related infrastructure services. All resources are dedicated — we never oversell capacity.
3. ACCOUNTS
You are responsible for your account security and all activity under your account. Use a strong, unique password and enable two-factor authentication where available. Notify us immediately of any unauthorized access. Accounts may not be shared or transferred without prior approval.
4. ACCEPTABLE USE
The following activities are strictly prohibited: launching DDoS attacks from our servers, hosting or distributing illegal content, cryptocurrency mining without prior written approval, abuse of network resources, port scanning or network probing of third-party systems, distribution of malware or phishing campaigns, and any activity that disrupts other customers' services.
5. PERFORMANCE GUARANTEE
We guarantee 99.99% network uptime measured monthly. Hardware failures are addressed with replacement within 4 hours. If we fail to meet our SLA, affected customers receive service credits. Scheduled maintenance is communicated at least 72 hours in advance and excluded from uptime calculations.
6. PAYMENT
All services are billed monthly in USD. Payment is due upon invoice generation. If payment is not received within 7 days, services will be suspended. Continued non-payment for 14 days may result in data deletion. We accept major credit cards and other methods available through our billing portal.
7. DATA
All data is stored in European data centers. Your data is yours — we do not access, inspect, or share it without your explicit permission or a valid legal order. We employ AES-256 encryption at rest and TLS 1.3 in transit. Backups are your responsibility unless you have purchased our managed backup service.
8. TERMINATION
We reserve the right to immediately terminate services for violations of our acceptable use policy. For standard cancellations, 14 days' notice is required. Upon cancellation, data is retained for 14 days before permanent deletion. You may request an earlier deletion if preferred.
9. LIABILITY
HyplexServers' total liability is limited to the service fees paid by you in the preceding 3 months. We are not liable for indirect, incidental, special, or consequential damages, including but not limited to lost profits, data loss, or business interruption, however caused.
10. JURISDICTION
These terms are governed by and construed in accordance with the laws of the Netherlands. Any disputes shall be submitted to the competent courts in the Netherlands.